Welcome to The Billable Flower. By using this website, placing an order, or booking services, you agree to the following Terms & Conditions. Please read them carefully.

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1. General Information

The Billable Flower is a Massachusetts sole proprietorship offering:

• Fresh and custom flower arrangements

• Farmstand goods (produce, plants, and seasonal items)

• Homemade crafts

• Garden consulting services

All products may be limited in quantity.

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2. Use of This Website

By accessing this site, you agree not to:

• Violate any local, state, or federal laws

• Interfere with or disrupt website functionality

• Attempt unauthorized access to systems, accounts, or data

• Misrepresent your identity or intentions

We may update or modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

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3. Product Availability & Descriptions

Because The Billable Flower works with natural, seasonal materials and handmade goods:

• Availability changes frequently based on season, harvest, and materials on hand.

• Colors, sizes, and styles may vary slightly from photos.

• Floral substitutions may be made when specific varieties are unavailable, with care taken to maintain the overall look and value of the arrangement.

• Flowers are often, but not always, sourced from The Billable Flower's home garden.

We strive for accurate descriptions but cannot guarantee perfect accuracy for natural or handcrafted items.

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4. Pricing & Payment

All prices are listed in USD.

Prices may change without prior notice. Payment is due at checkout for online purchases and at the time of service for consulting or in‑person sales.

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​5. Garden Consulting Services

• Sessions are scheduled in advance.

• Clients must provide safe access to outdoor and gardening areas.

• Advice is based on experience and best practices, but outcomes depend on factors beyond our control (weather, soil conditions, pests, etc.).

• All garden clients agree to sign a liability waiver, linked here.

• Users understand that third party links sent from The Billable Flower may be affiliate links, meaning that your purchase yields commissions for The Billable Flower.

7. Intellectual Property

All content on this website—including photographs, text, product descriptions, designs, and logos—is the property of The Billable Flower. No content may be copied, reproduced, or shared without written permission.

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8. Limitation of Liability

By purchasing from or using this website, you agree that The Billable Flower is not liable for any issues or injuries stemming from a customer's purchase of goods or services, including but not limited to: 

• Allergic or adverse reactions to flowers, plants, food items, or materials

• Issues caused by customer's handling or care after pickup/delivery

• Results or outcomes of gardening or consulting recommendations, including product recommendations

• Indirect, incidental, or consequential damages arising from your use of the website, purchase of materials, or services

Our total liability for any claim is limited to the amount paid for the product or service in question. All rights are reserved.

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9. Privacy

We respect your privacy. Personal information is used only for order fulfillment, communication, and service delivery. We do not sell or share your information with third parties except when needed for payment processing or delivery. Our website may automatically collect some information (such as IP address, browser type and history, and basic analytical data) in addition to the information you are prompted to provide (such as name, email address, phone number, and order information). Payment processing is handled through third‑party providers (e.g., credit card processors, digital payment apps).
We do not store full payment card details on our servers.

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Our website may use cookies or similar tools for:

• Site functionality

• Remembering preferences

• Basic analytics

You can disable cookies through your browser settings, but some website features may not function properly.

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We take reasonable measures to safeguard your information, including:

• Secure connections (HTTPS)

• Limited access to customer information

• Use of reputable third‑party services for sensitive data (like payments)

However, no method of online transmission is 100% secure.

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You may request to:

• Access the personal information we have about you

• Correct or update your information

• Request deletion of your data (where applicable)

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To make a request, email thebillableflower@gmail.com. 

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Our website and services are not intended for children under 13. We do not knowingly collect children's data. 

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10. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict‑of‑law principles.

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11. Contact Information

For questions or concerns regarding these Terms, please contact:

The Billable Flower
Email: thebillableflower@gmail.com
Location: Massachusetts, USA